1.1 Definition

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners about how visitors interact with their site.

1.2 Similar Technologies

In addition to cookies, we may use other similar tracking technologies on our Website, including:

• Web beacons — small transparent image files embedded in web pages or emails that allow us to track whether a page has been viewed or an email has been opened
• Pixel tags — similar to web beacons, used by advertising platforms to track conversions and measure the effectiveness of advertising campaigns
• Local storage — a browser-based mechanism for storing data locally on your device, used by some applications to remember your preferences between sessions
• Session storage — similar to local storage but data is cleared at the end of each browser session

References to "cookies" in this Policy apply equally to all such similar technologies unless otherwise stated.

1.3 First-Party vs Third-Party Cookies

Cookies may be set either by us directly (first-party cookies) or by third-party services that we use on our Website (third-party cookies). First-party cookies are set by the domain cpapmedtrade.com. Third-party cookies are set by external domains and are governed by the privacy and cookie policies of those third parties.

1.4 Session vs Persistent Cookies

Cookies can be either session cookies or persistent cookies. Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device for a set period of time or until you delete them manually.

2.1 Purposes of Cookie Use

We use cookies and similar technologies on our Website for the following purposes:

• To ensure the Website functions correctly and securely
• To remember your shopping cart contents and preferences between visits
• To maintain your login session where applicable
• To analyse how visitors use our Website so we can improve its performance and content
• To understand which products and pages are most popular with our customers
• To measure the effectiveness of our marketing campaigns
• To deliver relevant advertising to users who have previously visited our Website
• To prevent fraud and protect the security of our Website and customers

2.2 Legal Basis for Cookie Use

Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), we rely on the following lawful bases for our use of cookies:

• Essential cookies — processed on the basis of contractual necessity and legitimate interest, as they are strictly required for the Website to function
• Analytical and functional cookies — processed on the basis of our legitimate interest in improving the Website experience, provided this interest is not overridden by your rights
• Marketing and targeting cookies — processed on the basis of your consent, which you may withdraw at any time

3.1 Essential Cookies

Essential cookies are strictly necessary for the Website to operate. Without them, core features — including the shopping cart, secure checkout, and account login — would not function. These cookies do not collect any personally identifiable information for marketing purposes and cannot be disabled without significantly impairing your ability to use the Website.

Examples of functionality supported by essential cookies include:

• Maintaining your shopping cart contents as you browse
• Remembering items you have added to your cart between sessions
• Supporting secure payment processing
• Preventing cross-site request forgery (CSRF) attacks
• Maintaining your session as you navigate between pages

3.2 Analytical & Performance Cookies

Analytical cookies collect information about how visitors use our Website — including which pages are visited most frequently, how long visitors spend on each page, and any error messages encountered. This data is used in aggregate and anonymised form to help us understand how our Website is performing and where improvements can be made. We use Google Analytics for this purpose.

3.3 Functional Cookies

Functional cookies allow the Website to remember choices you have made — such as your preferred language, currency, or region — and provide enhanced, more personalised features. These cookies may be set by us or by third-party providers whose services we have added to our Website.

3.4 Marketing & Targeting Cookies

Marketing cookies are used to track visitors across websites and to build a profile of your interests so that relevant advertisements can be displayed to you on other sites. These cookies are set by our advertising partners including Google Ads and Meta (Facebook/Instagram) and work by uniquely identifying your browser and device. We use these cookies only where you have provided consent. You may withdraw consent at any time as described in Section 6.

3.5 Shopify Platform Cookies

Our Website is hosted on the Shopify e-commerce platform. Shopify sets its own cookies as part of the platform's core functionality, including for cart management, fraud prevention, and checkout security. These cookies are essential to the operation of our store. For further information on Shopify's cookie use, please refer to Shopify's Privacy Policy.

4.1 Essential Cookies

4.2 Analytical Cookies

4.3 Marketing & Targeting Cookies

5.1 Third-Party Services

We use a number of third-party services on our Website that may set their own cookies on your device. These third parties operate independently of us and are governed by their own privacy and cookie policies. The key third-party cookie providers we use include:

• Google LLC — Google Analytics, Google Ads, Google Tag Manager, Google Maps. Privacy policy: policies.google.com/privacy
• Meta Platforms Inc. — Facebook Pixel, Instagram tracking. Privacy policy: facebook.com/privacy/explanation
• Shopify Inc. — Platform cookies for cart, checkout, and storefront functionality. Privacy policy: shopify.com/legal/privacy
• PayPal Holdings Inc. — Payment processing. Privacy policy: paypal.com/ae/legalhub/privacy-full

5.2 No Control Over Third-Party Cookies

We do not have control over the cookies set by third-party services. We encourage you to review the privacy and cookie policies of each third-party service listed above for full information on how they use cookies and how you can manage your preferences with those providers directly.

6.1 Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies. Please note that if you block all cookies — including essential cookies — some parts of our Website may not function correctly, and you may be unable to complete purchases.

Instructions for managing cookies in the most commonly used browsers:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Apple Safari: Preferences → Privacy → Manage Website Data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies

6.2 Opting Out of Google Analytics

You can prevent Google Analytics from collecting data about your visits by installing the Google Analytics Opt-out Browser Add-on, available at: tools.google.com/dlpage/gaoptout

6.3 Opting Out of Google Advertising

You can manage your Google advertising preferences and opt out of personalised ads by visiting: adssettings.google.com

6.4 Opting Out of Meta/Facebook Advertising

You can manage your Facebook and Instagram advertising preferences by visiting your Facebook Ad Preferences at: facebook.com/ads/preferences

6.5 Industry Opt-Out Tools

You can also opt out of interest-based advertising from many participating companies by visiting the following industry opt-out platforms:

• Your Online Choices (EU/International): youronlinechoices.com
• Digital Advertising Alliance: optout.aboutads.info
• Network Advertising Initiative: optout.networkadvertising.org

6.6 Withdrawing Consent

Where our use of cookies is based on your consent, you may withdraw that consent at any time by adjusting your browser settings as described in Clause 6.1, or by contacting us at info@cpapmedtrade.com. Withdrawal of consent does not affect the lawfulness of any cookie-based processing carried out prior to withdrawal.

7.1 DNT Response

Some browsers include a Do Not Track (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. We honour DNT signals transmitted by your browser. When a valid DNT signal is detected, we will not set non-essential tracking or marketing cookies during your session on the Website.

7.2 Third-Party DNT Compliance

We cannot guarantee that all third-party services operating on our Website will honour DNT signals. We recommend managing your preferences directly with each third-party provider as described in Section 6.

8.1 Data Collected via Cookies

Some cookies used on our Website may collect personal data — such as your IP address, device identifiers, browsing history on our Website, and purchase behaviour. This data is processed in accordance with our Privacy Policy, which sets out in full how we collect, use, store, and protect your personal data and your rights under UAE Federal Decree-Law No. 45 of 2021.

8.2 Anonymisation

Where possible, analytical cookie data is collected and processed in anonymised or aggregated form that cannot be used to identify individual users. Google Analytics is configured to anonymise IP addresses before processing in accordance with applicable data protection standards.

8.3 Your Rights

To the extent that cookies process your personal data, you have the same rights as described in our Privacy Policy — including the right of access, right to rectification, right to erasure, and right to object — in accordance with UAE PDPL. To exercise these rights, please contact us using the details in Section 11.

9.1 Cookie Duration

The retention period for each cookie depends on its type and purpose. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for the period specified in the Cookie Inventory in Section 4 or until you delete them manually through your browser settings.

9.2 Data Derived from Cookies

Data collected via cookies and used for analytics or advertising purposes is retained for the periods specified in our Privacy Policy. Aggregated, anonymised analytics data may be retained for longer periods for statistical and business planning purposes.

10.1 Right to Update

We reserve the right to update this Cookie Policy at any time to reflect changes in our use of cookies, applicable law, or regulatory requirements. The most current version will always be published at cpapmedtrade.com/pages/cookie-policy with an updated effective date.

10.2 Notification of Material Changes

Where we make material changes to this Policy that affect how we use cookies that process your personal data, we will take reasonable steps to notify you — for example by displaying a prominent notice on the Website or by email where we hold your contact details.

10.3 Acceptance of Updates

Continued use of the Website following the publication of any update to this Cookie Policy constitutes your acceptance of the revised terms.